A Service Solution For Every Need

Whether you prefer online ordering or one-on-one contact, automatic deliveries or deliveries on demand, we have a service solution to suit your needs. Scroll down to discover the complete list of services we offer, or begin your FREE trial today to have a coffee expert help determine the perfect solution for you.

Call / Delivery service

With our Call / Delivery Service, you can schedule a regular time and frequency for orders done at your convenience. Your Account Manager will call you at the appointed time to place your order, which we'll deliver at your convenience. Your Customer Service Representative will also ensure that your needs are being met by monitoring your coffee program and by making themselves available to take any orders required between regular deliveries. This one-on-one service is the perfect solution for anyone who is looking for optimal convenience with a personal touch.

Routed service

With our Routed Service option, you don't have to worry about a thing. Simply sit back, relax and rely on your Route Service Representative, who will help you to determine your product and service needs. With regularly scheduled visits from your RSR, you're guaranteed to have an inventory that is replenished when needed and equipment that is maintained to run smoothly. As with all our service options, your satisfaction is guaranteed.

Pre-write service

Our Pre-write Service allows you to enjoy all of the benefits of regular inventory checks and timely deliveries without any of the hassle. With this solution, a Van Houtte Coffee Services representative will determine your product requirements based on experience or in accordance with previously determined inventory levels. They then work directly with our delivery team to ensure that your approved order is received on time and with quality service. As always, your satisfaction is guaranteed.

Full service*

This entirely hands-free coffee solution gives your company the benefit of a dedicated coffee representative who will manage your inventory, clean your equipment, collect payments and modify your program as needed. By visiting your location on a regular basis to ensure the quality of your care, your dedicated representative makes your coffee solution a completely worry-free experience.

*Only available in select cities. May incur in additional fees.

Online ordering

With our easy online ordering website, you can benefit from the speed and availability of Van Houtte Coffee Services at a time or place that works for you. This solution allows you to place an order at your convenience, stay updated about new arrivals, browse our product catalogue, review your order, or refer to your ordering history with one simple click. All orders are processed within 24 business hours and satisfaction is guaranteed.