Frequently asked questions

  • I’m having problems with the website

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    If there’s a problem with vhcoffeeservices.com or VanHoutteOrdering.com, please contact our Customer Service team by email at ca.cs.marketing@vanhoutte.com

  • I’m already a Coffee Services client and would like to purchase online

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    Van Houtte Coffee Services has an Web order page for business clients. Simply click to order online, or contact your Coffee Services branch to configure your account!

  • I’m already a Coffee Services client and need someone to call me

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    Fill in your information in the contact page and a representative will contact you within 48 hours.

  • I offer professional services (ex. spa, dentist, law firm) to my clients. How can I become a Van Houtte Coffee Services client?

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    Van Houtte Coffee Services realizes that each business’ coffee and water requirements are unique. Please fill in your information in the free trial page and a representative will contact you within 48 hours.